5 benefits of Open Source Software in Government

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Apr
07
2016
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Open Source in Government

What does open source and democracy have in common? Perhaps, it is the underlying philosophy behind both. In a democracy, the government represents the people and is selected by the people irrespective of gender, religion, nativity or any other discriminatory characteristics. Open source can be seen as a technical expression of democratic government as open source is a result of public accessibility, open exchange and collaborative participation. It thrives on transparency, meritocracy and community development. The goal of open source and democracy is loosely the same – ensure more control and create a better future.

Applications of open source software extend from computer hobbyists to professional businesses but the public sector has not always been embracing open source technologies. The reason is perhaps the misconception that open source software is time-consuming and offer unsupported solutions. The following advantages of using open source software in government may allay these unfounded concerns:

  1. Flexibility and Customizability

If you use a proprietary software like Microsoft, you will be familiar with the unofficial updating protocol that is followed. You keep on receiving notifications asking for upgrading your software as and when the next version reaches the market. If you are unwilling to update, then there will come a point when notifications will cease, but so will your software. This can be highly frustrating as you are denied the personal right to maintain a version you feel comfortable with. Also, updating the software can cost money which means you always will need to keep on paying only to use the software you already bought.

Government agencies will also confront the same situation. Switching to open source will not only mean saying goodbye to endless notifications and demands by proprietary software, but also flexibility and customizability. Open source means the source code is available for access and customization. Government agencies can easily tailor open source applications to meet their specific needs and requirements and enjoy complete ownership of their application.

  1. Affordability and Auditability

A common misconception among people is that open source implies free of cost. Of course, there are open source software that are free of cost called Free and Open Source Software (FOSS) but not all open source software are free. Nonetheless, open source software are in almost every case available at a price much lower than their proprietary counterparts. Also, open source does not have any hidden charges or unnecessary update demands that cost money.

Furthermore, proprietary software do not reveal their source code and what everyone as buyers are doing is taking a leap of faith believing that all the claims made by the vendor are true. Open source software not only makes available but also encourages access to source code. This will ensure government agencies to validate the vendor’s claims and see whether the software adheres to mandatory standards for security.

  1. Freedom

When government agencies are purchasing proprietary software from vendors, they will be at the mercy of the vendors as neither do they have the source code nor do they have the right to make any changes to the software they buy. This results in a vendor lock-in where the agency will always have to depend completely on the vendor they buy the software from in case any need arises. Open source software provides freedom from single vendor as well as the freedom to modify the software you buy which puts you in control.

  1. Quality

Simply consider this, proprietary software is created by a few developers whereas an open source software is created by countless developers. In addition, the open source ensures good testing and code review which can even be performed by the government agencies themselves to ascertain the quality assurance given by the vendors.

What is more noteworthy is that the developers of the open source software could include the potential users too resulting in the software becoming something that gets closest to what users really want.

  1. Support

Open source technology is always supported by an active developer community which usually covers the entire globe.  Open software like Linux has a solid online community with outstanding documentation, forums, mailing lists, newsgroups and what not to help anyone having concerns regarding Linux distributions. Unlike proprietary vendors, most open source communities do not charge any money for help and support.

Towards an Open Government

The concept of open government preaches a government which is highly transparent and offers mechanisms for continual public scrutiny. Open government envisions increased citizen participation and collaboration in all government proceedings through the application of modern and open technologies.

The origin of this concept is traced back to the Age of Enlightenment/ Reason in the 17th and 18th centuries when the seeds of rights of free speech, expression and assembly were sown in many western nations.  In the 1950s and 60s, certain laws such as freedom of information were passed which intended to foster transparent, accessible and accountable government culture. These laws came to be known as ‘sunshine’ laws.

If the future is a walk towards an open government, open source technologies will perhaps play the most significant role.

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