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Dream. Dare. Do – that is Suyati’s work principle in a nutshell.

Nov
23
2016

How Microsoft Dynamics 365 enables digital transformation

Nestled under the punch-line “Enable your organization to grow, evolve and transform”, Microsoft Dynamics 365 is a cloud-based service which aims to respond holistically to specific business requirements through tailor-made apps. These needs will include operations, sales automation and customer service. The services make efficient use of two of the most fertile technologies, analytics and […]

Oct
26
2016

Microsoft Dynamics 365 app for Outlook will be released soon!

Now you can tap the power of Microsoft dynamics 365 directly from Microsoft Outlook. Yes, Microsoft announces the next generation of the app—Dynamics 365 App for Outlook. This will be available with the December 2016 release of Microsoft Dynamics 365.   Dynamics CRM App for Outlook was first introduced in the beginning of 2016. With […]

Oct
25
2016

What’s new in MS Dynamics AX as compared to other ERP technology?

The tech space is continuously evolving; with new technologies unlocking new possibilities by the day. Enterprises who wish to remain relevant have no choice but to overhaul their products and processes, and offer cutting edge solutions that leverage new possibilities. While ERP has delivered significant advantages for enterprises, chunky interfaces, long learning curve, and serious […]

Sep
01
2016

Microsoft Dynamics 365: A Cloud-Based Integration of CRM and ERP

On 6th July 2016, Microsoft launched Dynamics 365 and Microsoft AppSource which bring under a single cloud-based platform; the powers of ERP and CRM.  Microsoft Dynamics 365 will be leading the next step ahead in business transformation, providing efficient ways to employ modern communication technology for business needs.   Deemed as a ‘transformative-centric’ release, the […]

Fantasy Sales Team in MS Dynamics CRM

In one of our previous posts, we saw the new and cool features of Microsoft Dynamics CRM. This post will walk you through the Fantasy Sales team, a niche feature integrated to MS Dynamics CRM. Founded by Adam Hollander, the Fantasy Sales Team was later acquired by Microsoft in August 2015. So, what is all […]

May
27
2016

SLAs and Queues in MS Dynamics CRM

In our previous two posts we saw how case management happens in Microsoft Dynamics CRM. In this piece, let us analyze the Service Level Agreements (SLA) and Queues in Dynamics CRM. Service Level Agreements (SLAs) Service Level Agreements offer an easy and convenient way to track the time taken by service representatives to solve support […]

May
09
2016

Case Management using MS Dynamics CRM- Part II

In our first blog on case management using Microsoft Dynamics CRM series, we have seen how to add a case, automatic case creation, creating new rule and adding multiple actions apart from case creation. We also had a walkthrough of the case management module in Dynamics CRM. Before starting on with this post, it is […]

May
02
2016

Advantages of Microsoft Dynamics CRM

Microsoft Dynamics CRM offers a comprehensive suite of business and technology platform that enables companies to market smarter and sell effectively. MS Dynamics CRM plays a key role in reducing costs and increasing profitability of organization. This infographic sheds light on the major advantages of MS Dynamics CRM.

Apr
25
2016

Case Management in MS Dynamics CRM 2016- Part 1

MS Dynamics CRM is tremendously supporting today’s businesses with better streamlined and enhanced customer management features, and we have been writing keenly about the new and cool features of MS Dynamics CRM 2016, the new client side features, and the Interactive Service Hub- Dashboards in our previous blogs. In a series of two posts, we […]

Mar
22
2016

Interactive Service Hub – Dashboards in MS Dynamics 2016

Our last blog on MS Dynamics 2016 saw the new client side features that help you to create a unique user experience and make it more interactive while data is entered into the CRM forms. In this piece, we will make you walk through the Interactive Service Hub- Dashboards. Interactive Service Hub feature is more […]