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Dream. Dare. Do – that is Suyati’s work principle in a nutshell.

Jan
17
2017

What to expect from Salesforce in 2017

The only thing constant in Salesforce‘s world is change. The company has always brought out innovative new features and products to leverage the latest technology has to offer, while unlocking new possibilities for their users.  The year 2017 promises to be no different. The Service Cloud to Get Even Better The Salesforce Service Cloud is […]

Dec
28
2016

How SalesforceIQ becomes the Smart CRM for your business

Success in today’s fast paced business environment requires a high level of focus and prioritization. Cutting edge tools that take the workforce to this direction are worth its weight in gold. In such a context, Salesforce’s acquisition of RelateIQ, ‘a relationship intelligence platform’ enables Salesforce CRM to turn “smart,” with predictive capabilities. SalesforceIQ is a fusion of […]

Dec
23
2016

Pack in More Power for Your Business with Salesforce Santa’s thoughtful Christmas Gift

A thoughtful gift from “Salesforce Santa” – Manufacturers will know themselves and their clients better This Christmas, Santa has something special in store for enterprise users. The holiday season is the time for fun and mirth, but business leaders are often seen scurrying around, seeking real-time contextual awareness, and strategic alliance with partners in the […]

Dec
16
2016

Why salesforce for nonprofits is here to stay?

We live in an era where technology forms the cornerstone of any successful venture. Enterprise technology has become the order of the day. Successful ventures, be it for-profit or nonprofit organizations, have adapted systems that help centralize information and manage database of prospective customers, partners and relationships with other relevant stakeholders on a Cloud driven […]

Dec
15
2016

Why 2016 is called the Year of Salesforce Lightning

The Gap Between Customer and Business Today’s customers expect personalized interaction, through the channel and time of their preference. A study by Salesforce reveals that 77% of customers are not engaged with companies. With business-to-customer interactions being too late, irrelevant, impersonal, or absent, this results in the creation of a gap between customer and business. […]

Dec
14
2016

A quick glance at the best of Salesforce Winter ’17 release

Customer relationship management (CRM) is a lot like dating. Before you roll your eyes, let me explain. Suppose you are interested in someone, and you ask the person out on a date. What are the chances of a positive response? Now imagine if you could read his/her mind, know exactly what (if) they are looking […]

Dec
05
2016

Salesforce’s core software tools to be available in AWS starting this 2017

Starting from 2017, some of the core Salesforce software will be made available in Amazon’s public cloud. Salesforce made this announcement on Friday, 2nd of December, mentioning that initially this move will be implemented in Canada by mid-2017.  In the coming years, this offer will be extended to other countries as well. For the first time in […]

Nov
25
2016

My Dream Journey to Dreamforce ’16 – An Unforgettable Episode of My Life

I still cannot hold my surprise back; the day when my mailbox received the most prestigious mail from Salesforce. Titled “We can’t wait to see you at Dreamforce 16”, the mail was an invitation from Salesforce to attend the world’s largest software event Dreamforce 2016 held at San Francisco, California, US. In fact, I was […]

Nov
22
2016

Insight driven sales and marketing with Salesforce AI

Those of us who thought that Salesforce CRM could not get any better had a pleasant surprise when Salesforce announced Einstein, its latest foray into the realm of Artificial Intelligence (AI). Einstein is intended to bring intelligence into the assimilation and consumption of the huge mass of data that the Salesforce platform can collect like […]

Nov
15
2016

How Salesforce Einstein stands out as an AI platform

Salesforce launched Einstein in mid-September, with Marc Benioff calling it “every Salesforce customer’s data scientist—right in the Salesforce platform”. Salesforce Einstein is a tool-box of high-quality services that introduce Artificial Intelligence (AI) capacities smoothly into the customer lifecycle, revolutionizing the CRM of companies. Einstein was the biggest hit of Dreamforce 2016. Though labeled a conference, […]