Sugar CRM initially started out as an open source project, has now diversified into both community versions that are free, and feature-rich professional versions that must be paid for. Today, Sugar is the complete CRM, which streamlines your sales processes, ensuring that customers are moved up the sales cycle, faster and smarter.
Sugar automates all the main sales, customer service and marketing outreach processes, ensuring a coordinated and collaborative approach to customer delight. What sets this CRM apart, is the focus on the individual. Each user gets breakthrough functionality that makes this tool a pleasure to use. The result is extremely high adoption rates, and greater, clearer business insights.
Sugar comes with the option of either an on-premises or cloud based system. And the best part is that the source code is accessible – implying that it should be easy to get the CRM working perfectly for your needs.
The basic features offered are:
I was continually impressed with how Team Suyati took our high level vision statements and goals forward which they delivered on time, with a high degree of quality and with minimal guidance from us. Suyati is a precious partner to us.
Suyati has excellent communication systems and processes to manage clients’ expectations. Suyati is an integral part of our offshore ventures. We love working with them and constantly look for new opportunities to expand our partnership.
The infrastructure at Suyati is world class making communications very smooth. Suyati’s security policies, physical and system safeguards and the integrity of the leadership ensure that our IP developed at Suyati remains totally secure.
The Dedicated Global Team (DGT) model propounded by Suyati allows us to work closely with them. It lets us hire the most talented people and also offers us great flexibility in scaling and deploying those resources to ensure best results.
Suyati has displayed real entrepreneurial spirit and commitment. The team brings in outstanding technical skills. Suyati is an ideal partner that helps you develop a product and a website that is better than what you have envisioned.
Suyati has excellent expertise in synchronizing legacy applications with Force.com, creating lead management systems using sophisticated scoring and conversion workflows, and integrating with in-house web services and Google services.
The resources at Suyati are quite amazing and they bring in an excellent technical repertoire that aligns well with our business ends. Appreciate their dedication and their trend to stand up to the time. Thanks for all the support.
We have worked with Team Suyati to implement a key workflow on Salesforce.com CRM. The Salesforce team was very patient and responsive to our requests. Suyati is a “customer-first” organization and I would definitely use them again.
Suyati expertly managed the transition from our previous development partner in no time. Since taking over, they have delivered all product enhancements on schedule and in a more cost effective way. Suyati is an invaluable partner to us.
With Suyati, we have experienced proactive, fast and tangible results. We have further website and Salesforce development requirements and we have no hesitation in choosing Suyati for our projects. We can’t recommend them highly enough.