As a CX evangelist, Mukund Krishna believes in applying technology to streamline business processes and problems, especially those related to customer acquisition. As the CEO and founder of Suyati Technologies, his role is to bring in business, drive the organization’s vision, ensure perfect project and process management, and mentor his employees into being leaders, entrepreneurs, and drivers of positive change. Suyati helps clients deliver exceptional experiences to engage their customers throughout their lifecycle. In his 28-year career, Mukund has experience in delivering global IT solutions for various businesses including B2B and B2C software, engineering services, automotive, consulting, and utilities across the US. His areas of expertise include technology and team leadership, revenue generation and sales, budget control, technology selection, risk mitigation, and customer delight.

Currently, Mukund is an advisory board member at Missouri State for their CX certificate program and a member of Swinburne University of Technology’s CSSE course advisory committee. He recently completed the SEED Transformation program, a year-long on-the-ground leadership program with Stanford University. He is also a charter member of TiE Kerala and Regional Council Member at NASSCOM. Mukund holds an MS from the State University of New York at Buffalo, and an MBA from Indiana University’s Kelley School of Business. 

Raj brings over three decades of experience in the field of IT spanning delivery, operations, transformation management, and stakeholder relationship. His experience and leadership is in delivering technology-driven business services and solutions, providing outstanding client service, and driving revenue growth. He has made remarkable contributions to IT companies like Mphasis, UST Global, and Compuware Corporations. Before Suyati, he was responsible for spearheading the transformation, process improvement initiatives, and overall company goals for CCS Technologies.

At Suyati, Raj oversees the overall business and global operations and the current functional departments of the company. He also assists in the organization-wide initiatives, investments in start-ups and other ventures, and introducing new development programs. Raj’s greatest strengths are his creativity, drive, and leadership. He has been recognized and awarded as an exemplary business leader for his leadership and consistent focus on customer satisfaction. He loves traveling and learning about new cultures. He is a certified data science executive from Johns Hopkins University, IIM-certified in strategic leadership for IT companies, and holds a bachelor’s degree from the University of Madras.

Revathi is the executive director at Suyati Technologies where her role is to create and communicate content solutions that stick. A passionate writer herself, she aims to develop a common vision, communicate a clear understanding of the project goals and company direction, and help create great content for branding and engagement. With over 25 years of experience in IT, business, consulting, and entrepreneurship, Revathi has two start-ups to her credit and has delivered technical solutions to businesses including universities, automotive suppliers, PR and marketing firms, IT solutions, and insurance. As an IT consultant, she has been a preferred vendor to Fortune 500 clients like Charles Schwab, Conseco, Allison Transmissions, and Eli Lilly. Revathi is an avid blogger and has been in love with the written word for as long as she can remember. When not browbeating the marketing team to create the mother of all content calendars, she is busy grappling with spirituality, mentoring women into taking leadership positions, and reading every whodunit book ever published. She has a bachelor’s degree in English and a master’s degree in business.

Sastry Tumuluri is a passionate technocrat, executive coach, and startup mentor who lives by the tenets of plain-speak and an open mind. In over three decades of the pursuit of excellence, he has helped many organizations in the areas of advanced analytics, strategic planning, information security, large-scale systems architecture, and program management. His rich experience spans technology, marketing, and sales roles at the C-level. He has also been a serial entrepreneur and a program leader at the Startup Leadership Program. As CRDO at Suyati, Sastry is focused on building advanced analytics systems that facilitate deep customer understanding as well as democratizing AI. Being a technologist at heart and a strong practitioner of Agile principles, he excels at solving complex problems that require technology, strategic thinking, and quality execution. He graduated with a B.E with honors from NIT, Trichy.

SK has 19 years of experience in designing, leading, and delivering world-class software solutions. His specialties are software development and delivery, product ideation, innovation and strategy, enterprise and solution consulting, data science solutions, and digital transformation. He has led various product solutions at companies like Microsoft India R&D, HCL, and Fifth Gear. The opportunity to build technically complex solutions is what runs through his mind all day (and keeps him up at night). Whether he is challenged to ramp up a new team or accelerate the productivity of the existing teams, SK does it all without batting an eye. He is the man behind embedding strong work ethics and drilling in the importance of collaboration and teamwork at Suyati. He is also the force that encourages people in the company to do extensive R&D in the latest technologies. SK ensures that experimentation and innovation continue at Suyati. He is leading the team that is developing a digital transformation platform using AI, ML, IoT, and data technologies. He is also responsible for the big data and AI initiatives across the organization.

SK loves mentoring startups; actively participating in organizations like Nasscom-Kerala, TiE/TYE, and TYE; and playing chess or watching a game of basketball. But his true passions are travel and automobiles. He holds a master’s degree in computer application and an advanced certificate in information technology management from the Indian Institute of Management, Kozhikode.

Ajit Narayan is the chief marketing officer at Suyati. He refers to himself as a 25-year-old with 25 years of experience. Knowing Ajit, it is impossible to put him in a box – both literally and figuratively. He is the agency guy with a client outlook; a curious mind and a creative strategist who can hold multiple views at the same time. Ajit has experience in marketing small local logos and global brands. He can focus on B2B marketing and mass B2C marketing and move seamlessly from pure snail mail and traditional advertising to digital, social, and app marketing. Ajit has won international awards including PMAA, DMA, and B2B Marketing London. Before joining Suyati in 2018, he has worked with some of the biggest WPP group agencies including JWT, Ogilvy, Wunderman, and Bates and worked as an independent marketing consultant. Today, he is busy with the nuts and bolts of creating a great customer experience for Suyati’s clients through branding, demand generation, marketing services, and external communication. He is a firm believer in technology assisting business to deliver on customer expectations. In his spare time (if he gets any), he is a musician and roadie.