Application Support and Maintenance Services

Mitigate the risk of downtime and let our experts support your critical business applications.


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If you want to further scale your project, implement new features, or update your legacy code with modern technologies, our ongoing support and maintenance team is ready to help. Take full advantage of our comprehensive suite of application support and maintenance services to enhance, improve and extend the lifetime of your solution.


Support & Maintenance Service Offerings

Implementation monitoring

Proactively monitor your implementation system, identify areas of improvement, recommend courses of action, develop best practices, and create an improvement plan.

Continuous administration

Taking care of day-to-day issues through a secure handling approach. Our administration support includes security management, user management, routine checkup, reporting, and maintenance.

Bug fixing and resolution

Re-evaluating the structure, identifying and reducing errors in the system, tuning misconfigured pieces, fixing production issues, and add-ons.

User support and assistance
Health Check

Comprehensive analysis of your system for inefficiencies and identify which feature requires optimization, and produce a detailed health report at the time of completion.

Enhancing and customizing features

Inspecting and finding ways to improve and upgrade your system to match the growing customer demands.

What We Do?

L1 Support

A user support team receives queries and provides the basic support and troubleshooting services. If necessary, they pass it to the next level of support.

L2 Support

A technical support team ensures the key performance of the system, simple configuration issues, software installations and routine maintenance.

L3 Support

Providing expert troubleshooting of complex technical issues such as bug fixing, audit and code review, updating legacy apps and implementing new features.

Pricing Models

T&M (Time & Material) Model

Calculate an end-of-the-month invoice based on the work done for the ongoing support of the existing application.

DGT Model

Our team acts as a virtual extension of the client's in-house development team. Pay a fixed-price based on an estimate for the amount of work that needs to be done.

Our Support & Maintenance Services Guarantees

  • Flexible support models to suit your business needs
  • Improved service response and resolution time
  • Resolve complex recurring issues
  • Lower Costs and higher ROI
  • 24/7 support to ensure quick turnaround time

More Services We Provide

Custom Software Services

All-inclusive software development services to build high-quality software solutions and products as well as deliver a wide range of related professional services.

Product Engineering

Complete engineering services of product development and engineering lifecycle from conceptualization to deployment covering the full span of product development solutions.

IT Consulting

Create frameworks for clients by combining our domain expertise with leading tools and databases, improving the digital customer experience.

Systems Integration

Best-in-class integration services to help businesses connect and harness the functionality and features of applications spread across disparate business systems.

Managed IT Services

Provide managed services to make your IT infrastructure more manageable, improving your IT services, and optimizing your assets and resources.

Testing and QA

Get end-to-end advantage to improve the reliability and performance of your IT applications.

Why Choose Us?

  • 300+ Delighted Clients

  • 50+ successful projects

  • 10+ years of experience in IT

  • 50+ Certified Professionals

  • Blended Onshore/Offshore Model

  • Partnership Ecosystem

    Customer Success Stories


    Our Clients Speak