It is a universal tenet for organizations that the ‘Customer is King’. Globally, industries spend millions trying to listen to the ‘voice of the customer’, and understand their needs. They…
Author
George Vijay
BlogHealthcare
What Is Going to Be the Focus in 2014? mHealth, Telehealth, or Connected Health?
by George Vijay
by George Vijay
Of late, the three hottest topics of discussion in healthcare have been ‘mhealth,’ ‘Telehealth,’ and ‘Connected Health.’ What are these terms? And what impact do they have on contemporary as…
BlogHealthcare
SMAC (Social, Mobile, Analytics & Cloud computing) and Healthcare
by George Vijay
by George Vijay
Brand loyalty is a thing of the past. Today’s enlightened consumer no longer sticks to a brand. Customers now want the experience. Their purchase decision depends on news, views, reviews,…
According to a study published in the American Journal of Emergency Medicine, physicians in one emergency room spent 44% of their time entering data in their electronic medical records (EMRs).…