Here are some startling healthcare industry statistics revealed by the Healthcare Information and Management Systems Society (HIMSS) in the US: 86% of errors made in the healthcare industry are administrative.…
Nina Nair
Magento is back in the news with a spanking new version of its e-commerce platform – Magento 2. This time around, Magento has made serious upgrades to its architecture and…
Why does your business need a CRM and Marketing Automation Integration
Why do I need a marketing automation software when I have a CRM? A number of businesses ask us this question because it seems rather obvious – after all CRM…
How does Integration in Salesforce and Sitecore help CX enhancement?
Salesforce, the industry’s leading CRM platform, has been helping marketers understand their customers, engage with them and personalize their experiences across multiple platforms for years. Sitecore is riding the wave…
The Internet of Things (IoT) is transforming the retail industry, giving retailers the opportunity to develop an ecosystem that links the physical world with the digital one. From connected customers…
The changing face of Industries due to Machine Learning
An International Data Corporation (IDC) forecast has revealed that the spending on Artificial Intelligence and Machine Learning will grow from $1 billion in 2017 to $57.6 billion by 2021. A…
“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a…
A paper released by McKinsey in 2017 said, “While less than 5 percent of all occupations can be automated entirely using demonstrated technologies, about 60 percent of all occupations have…
You’ve probably heard already – Salesforce Einstein delivers more than one billion AI-powered predictions per day. And if you are a Salesforce junkie, you probably already know that earlier this…
Could Blockchain Single Sign-on be the answer to Online Identity Theft?
Three members of a hacking ring were arrested in Europe for targeting hundreds of businesses in the US, such as Chipotle, Chili’s, and Arby’s, and stealing more than 15 million…