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Author

WESS SCHUYLER

WESS SCHUYLER

Wess Schuyler works with Suyati as a Strategic Insurance IT Advisor. He is the Vice-President for Agency Network of Kentucky/Energy Insurance and has a broad insurance background with roles as an Agency Producer, Director of Marketing, Sales Representative with a National Carrier, and since 2013 with Agency Network of Kentucky (ANK) as Vice President. He has had the opportunity to work with hundreds of independent agencies in a variety of roles assisting them in agency growth, target marketing, strategic planning, producer development, and pipeline management.

Customer ExperienceCXInsurance

How Analytics can create a Better Customer Insurance Experience

by WESS SCHUYLER September 16, 2020
by WESS SCHUYLER September 16, 2020

A recent McKinsey study states that 70% of buying experiences are based on how customers feel during their buyer journey. In other words, a majority of your business is tied…

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Artificial IntelligenceBlog

The use of Artificial Intelligence (AI) in Insurance for Fraud Detection and Claim Resolution.

by WESS SCHUYLER July 28, 2020
by WESS SCHUYLER July 28, 2020

Last year, a Finnish insurance company, Turva, was all over the news in its home country when its chatbot committed a blunder by referring to a customer’s newborn baby as…

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Popular Posts

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    February 8, 2018
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    February 1, 2018
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