Overview Lightning flows (or flows) enable you to automate intricate business processes and labor-intensive data entry and allow you to work smarter and enable users to save their valuable time…
Data and Purpose. Do those two words even remotely go together? Before 2020, I would have agreed with you that data is a very factual thing. Like anything programming, it…
When Slack was launched, it wanted to serve as a connection between all the tools that people used at a workplace. The idea was to become a hub that prevented…
Infographics : How CRM and Data can Elevate Your Customer Experience In short, automation and easy usability are expected to help CRM platforms grow considerably in 2021. The CRM analytics…
CX is all-important for the success of a brand. Businesses look for CRM to deliver superiordigital experiences and match the ever-increasing customer expectation. CRM manages transactions to ensure seamless customer…
Customer Relationship Management (CRM) Systems help companies to manage their relationships and interactions with both existing and prospective clients. But rarely do companies make use of their CRM to achieve…
The annual Spring, Summer, and Winter releases enhance Salesforce’s ever-resilient CRM platform. True to form, the Summer’20 release contains a host of new features and confirms Salesforce’s long-standing reputation for…
During these times of pandemic crisis, student recruitment for higher education across the globe has been hit hard. According to a survey by Quacquarelli Symonds (QS), a leading organization that…
One in three consumers will walk away from a brand they love after just one bad experience. – Future of CX report, PwC Why CX Matters Yes, every business today…
Customer Relationship Management (CRM) continues to be the largest as well as the fastest growing category in enterprise software now. Take a look at some of these figures published by…
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