The rapid proliferation and adoption of social media has steadily led to the need for customer engagement on social media platforms. The customer relationship life cycle has undergone a transformation…
MS Dynamics
Key Takeaways for CRMUG Summit 2017
The CRMUG, the largest knowledge resource for Microsoft Dynamics CRM users has evolved tremendously over the last 10 years. The conference provides a platform to share ideas, peer to peer…
PowerApps in MS Dynamics: How it can be a Game Changer for Businesses
PowerApps, Microsoft’s new tool, accelerates and simplifies the process of app creation. It allows ordinary enterprise users to create an app out of the data they have, to work across…
With customer becoming the center of every business transaction in today’s digitized word, it is important to adopt applications that enable effective customer retention and engagement. Therefore, enterprises are going…
Microsoft Dynamics integration with LinkedIn: How will it challenge Salesforce?
When Microsoft acquired LinkedIn last year, the aim of the former was to integrate the world’s most popular and biggest professional social network with its range of cloud-based products, including…
Dynamics 365 introduces a new set of business rules which functions similar to the old version, but with a different and enhanced outlook. When we select business rules from the form…
How to Boost User Adoption of MS Dynamics 365 CRM apps?
Microsoft loves innovation and always rolls out new features on all of its products, and Microsoft Dynamics 365 CRM is no exception to this. Software vendors often face the risk…
A step-by-step guide to configuring emails in MS Dynamics CRM
M S Dynamics allows you to send emails from CRM. You also have the option to create and manage email templates in MS Dynamics CRM, besides an enhanced HTML editor.…
The existing HTML editor in Dynamics CRM has a lot of limitations because the following items cannot be inserted in an email. Image Table Link Horizontal Rule Special Character Block…
Business Rules feature in MS Dynamics CRM gives us a lot of conditional functionalities that we can attach to fields on a form without using codes. Business rules in Dynamics…