Five indicators to guide you through the A to Z of Content Marketing for business

Content Marketing stands tall in the marketing landscape, thanks to its unique nature of self dependence. And its biggest advantage is that businesses no longer need to rely on external sources for their visibility. In early days, businesses solely depended on print media to reach their target audience. Then came the broadcast media – radio and the television – which were pretty impressive, but had their own limitations. The advent of online marketing, specifically content marketing, revolutionized the world of sales and business. And today, the sky is the limit for our marketers when it comes to reaching their audience through the sheer power of creative content.

Enterprises have taken to content marketing as it is a perfect means to drive more traffic to their websites and win more conversions. All the information required, be it on companies or products or services, is just a click away! The web offers endless number of opportunities and avenues when it comes to reaching your customers online.  If you are wondering about all the intricate details that go into the concept of content marketing, here’s something to help you comprehend the concept as a whole.

Preconditions for Successful Content Marketing

Content Marketing can produce the desired output only when the business objectives and Key Performance Indicators (KPIs) have been clearly defined. A simple documentation of these can aid future discussions and help assess the efficacy of your efforts while rendering it easy for making future edits, if any, considering the volatility of the market and the business world.

And never lose sight of your prospective audience! Clearly strategize the way forward keeping in mind your prospective audience and what inspires them to invest their time and money in your business. Next you need to decide on whether you would like to have an internal content marketing team or hire an external agency for the job.

Some businesses also go along with freelance content writers and developers. In any case, ensure that some basic rules and standards are openly discussed and set at inception. Another important aspect that needs to be discussed and documented is the forecast of your business growth over a stipulated period of time. This will help you monitor the efficacy of your content marketing strategy within a specific time frame.

Here are five indicators that will help you build content marketing value in your business, thus enhancing your business performance.

  1. Creation of the need for content marketing
    Almost all businesses in today’s world have websites. This is the very foundation that calls for content marketing. Businesses cannot depend solely on print media and television for their branding. They require something more robust – something that will trigger the kind of customer reaction they are looking for. Content Marketing allows businesses to interact with their customers and prospects, in an attempt to build and nurture a stronger bond. Customers can easily view information on the website and also get all their doubts clarified.
  2. Cost implications
    Content marketing costs tend to vary depending on the business’s potential to invest. Most businesses have an in-built team of content marketing staff who frequently update the website, gather customer information and monitor business performance. The challenge lies mainly in being able to create such a team. Content marketing includes strategizing the content, designing and displaying of the content, maintaining an editorial agenda, gathering customer feedback, ensuring parallel coordination with other teams/departments and efficient content promotion through social media. Having all these in-house is definitely a bonus, as the costs involved will be nominal. However, if an enterprise does not have an in-house content marketing team, there is the option of hiring an external agency that will deal with the list of tasks mentioned above, at a negotiable cost. There is also the option of engaging content writers who work freelance. What businesses need to bear in mind is to have a clear idea of their aims and objectives to ensure that both the enterprise and the content developer are on the same page.
  3. Content marketing strategies
    Most well-developed businesses already have a marketing strategy in place. Content marketing has the ability to enhance this existing strategy. Your content marketing strategies should complement your company’s overall marketing strategy. Content marketing strategies target potential customers and aim to convert them rather than shooting darts in the dark. Through content marketing, your sales team is offered a narrowed-down list of customers who are interested in your products/services. It is the task of your sales team to convert these leads into customers. Content marketing also gives you the ability to integrate your website with the CRM system you have, to help maintain a good customer relationship.
  4. Calculation of return on investment
    Content marketing is not a short-term investment. It has definite long-lasting impressions on the audiences that visit your website and view your business and product details. The content displayed on your website helps improve your customers’ online search. The more intriguing and informative the content is, the higher will be your search rankings. The Return on Investment (ROI) can be better calculated by taking into consideration the number of leads generated by your website and the cost generated by each lead. This will give you a clearer picture of the success of the content on your website. ROI may not only be in monetary terms. Returns also include important aspects such as customer engagement, customer loyalty and cognizance of your brand that definitely cannot be overlooked.
  5. Technologies that improve content marketing
    The newest and latest technologies have greatly helped businesses attain the marketing goals set. It is difficult to disregard the role played by technology in successful content marketing. A few technologies that have generously contributed to content marketing are Cloud Accounting, CRM and video conferencing. These play an important part in reaching out to the end customer and motivating them to read more about your business and offering. These also help and ease monitoring of your business performance through content marketing.

These five important indicators are the basic elements that businesses need to be aware of when it comes to content marketing. Possessing a keen insight into these key components will help assess your content marketing efforts better and improve it whenever necessary. Your customer will always expect an experience that is worthwhile when they browse through the content on your website as well as other communication that may occur as part of marketing campaigns. Hence great stress should be laid upon building a long lasting relationship with the customer. Customers tend to base their purchasing decisions on the trust they have in your brand and your product. Hence, it is imperative that your content marketing is bang on target, all the time!

Image Credit: SumAll on Flickr

Author : Stanley Anto Date : 05 Feb 2015