Dream. Dare. Do – that is Suyati’s work principle in a nutshell.
A customer relationship management (CRM) suite that organizes, automates and synchronizes sales, marketing, customer service, technical support and other important customer-facing functions delivers a world of benefits to the enterprise and customers alike. However, the system suffers from certain inherent limitations and drawbacks. There are two big limitations—first, the inability to secure a legally-binding commitment within the system, and second, one cannot really be sure of who has actually sent across or modified the file in the first place. Digital signatures offer a solution to both these stumbling blocks.
Digital signatures, an electronic version of a person’s paper signature, have earned widespread popularity in recent times as a means to not just authenticate the identity of a sender, but also to ensure that the original content of the message or document remains unchanged. Also, the option to place an electronic timestamp on the signature confirms the actual time the document was committed, as opposed to the time of sending the document.
Such basic advantages of digital signatures apart, there are many reasons why digital signatures are a perfect match and an integral add-on to any CRM suite:
All these factors make digital signatures an integral addition to any CRM suite. Regardless of how the company plans to fit in electronic signatures to their process, what is sure is that it would transform the existing process for the better and improve efficiency, productivity, and ROI.
To know more about how digital signatures play a pivotal role in a CRM suite, access our webinar on Docusign with Salesforce, held on 18 November 2014.