Dream. Dare. Do – that is Suyati’s work principle in a nutshell.
The success of an organization depends on many factors, and customer satisfaction is a well-recognized one. Businesses now also understand that another important aspect of success is the satisfaction of the internal customer, i.e., their employee. This could be one of the key factors to changing the face of any business, as satisfied employees could prove to be stepping stones to customer delight.
Employee satisfaction has been recognized as an important metric that must be monitored regularly by organizations. Work.com from Salesforce can help you align business goals with each team and employee, improve employee motivation and improve performance all the year around. Here is a closer look at how it can help you improve your business:
Improve employee motivation: Sales employees face many challenges and could get demotivated due to the result-oriented and high-stress environment that they have to work in. Work.com helps provide continuous employee engagement and can improve motivation, all while staying within Salesforce, with these methods:
Improve performance: Aligning business goals with everyone in the organization and an efficient rewards program, which have been mentioned above, are definitely contributors to performance improvement. Work.com also offers other features that help in this area:
Include everyone in the “big picture”: Especially in large organizations, a mismatch of business goals with those of every individual team member could be a big deterrent to good performance. Sales personnel are often the first image of the organization that is portrayed to customers, and this makes it even more important that they are aligned with what the organization stands for.
Work.com enables you to leverage your investment in Salesforce, by working within the same environment to provide valuable features such as the above. As your sales workforce gets more motivated and content in their work, while remaining completely aligned with business goals, you are sure to see a positive impact on the success of your organization. Do go over to the Salesforce website to check out more information about Work.com!