Internet of Things (IoT) and Commercial Cleaning Industry

IoT for cleaning services

Market is flooded with Internet of Things (IoT)-based wearables that captures the sensors on the wearer’s body. Gradually, an integration of this technology is seen invading almost every task that populates our daily life – starting from smart tooth brushes and bathrooms to mattresses. The latest industry where the reign of IoT has begun is the cleaning world.


How IoT Helps the Cleaning World

Typically, janitors perform a range of chores throughout the day. If a cleaning agency embraces IoT enabled products, then the companies can keep track of the work being carried out.

Manufacturers are taking IoT-effect a step ahead and developing cloud-based software spaces where, in addition to the companies, the building service contractors can pool in and study the data too. With IoT, companies can keep an eye on the total run-time of machines during a certain time span, verify if the machine has shifted to the intended geographical point, if the dispensers at individual washrooms have been filled and monitor the hygiene level of a specific area.

By organizing cleaning tasks, cleaning companies are increasing their efficiency and thus enhancing their business model.

How IoT Can Increase Revenue and Efficiency

Here are the five ways in which companies can increase their profits in an effective manner:

1. Fixing Prices with Demand-Supply Data

Companies can increase their profit by employing the ‘surge pricing’ trend. ‘Wash Laundry’ has successfully incorporated IoT in their system by setting up coin-run machines in residential and commercial areas. They use IoT to collect data on demand of their service. At points of high demand, they began to increase the price per machine and during low-traffic days, the prices were loosened up. In this way, they adjusted the prices depending on the overall demand-and-supply chain data collected through the IoT-enabled machines.


2. Getting the Work Done by Robots

What if the cleaning tasks could be performed by the machines themselves? Passavant Area Hospital (Illinois) rolled out a new technology which proposes to eliminate 99.9% of the germs in hospital wards. The Tru-D Smart UVC Disinfection Robot has now become part of the cleaning team. The robot uses ultra-violet rays to attack any germ which is left off after the cleaning has been done by human resources. Moreover, the robot was used to countercheck the E-bola virus as well. The companies have measurable control over the regions which have been covered and can dole out instructions on the method of cleaning for varying spaces.


3. Shiny-New Customer Experience

If IoT machines take the role of cleaning rooms, gradually, companies can take planned initiatives to ensure smooth customer experience. For instance, an IoT toilet that was installed recently was received well. It uploads flush events and toilet paper roll change events to Google Drive sheet. With this data in hand, the companies can then plan out the amount of time required, on an average, after which the toilet paper will have to be replaced.


4. Pull Down Operational Cost

With IoT-enabled devices, companies can monitor the usage patterns and plan their cleaning schedules accordingly. This reduces unnecessary expenses. For instance, depending on traffic that the washroom faced- the dispenser, toilet paper, sanitary pad holders and dustbins can be re-stocked on time. When real-time information is available on hand, the cleaning staff will know which areas require immediate attention and where the cleaning schedule can be modified.


5. Polishing Business Intelligence

As more and more IoT machines become part of the cleaning network, the company will have crucial data at its hand which can be analyzed to plan the resources adequately. The company receives data on use of every cleaning tool of the company- scrubbers, dispensers, repellents and bins. Once the data is received, the company can infer days of the week when the traffic is high and recognize patterns of use. Eventually, the resources can be planned and used according to the predictions received through analysis.


Thus, IoT-capable machines which began as accompaniments to the cleaning staff have become an integral part of the cleaning industry paving way for smoother and shinier customer experience along with lucrative company decisions. To know more about Suyati’s expertise on IoT, please write to

Author : Sahana Rajan Date : 18 May 2016