Each year has been so robust with problems and successes and learning experiences and human experiences that a year is a lifetime at Apple. So this has been ten lifetimes. – Steve Jobs

At Suyati, our third year of operations has been memorable. We no longer hide behind the “start-up” tag, nor do we have to market too much to attract top talent. As we end another calendar year of successful and profitable operations, it was nevertheless filled with problems, learning experiences, and struggles to last us a lifetime!

So what did we learn about providing IT outsourcing services in 2011? The list is amazingly small….

• Flexibility is the single most important aspect that clients look for in an IT outsourcing provider. (Risk management comes a close second though.)
• Nothing – absolutely nothing – beats hiring the right person in the first place even if it costs more or takes more time. Clients expect that from their outsourcing partner.
• It is easy to provide expertise to clients, but incredibly difficult to provide passion and energy. We have been blessed to have a great team who love working for our clients
• Work harder. Work smarter. Work 24×7. Work efficiently. Work is worship. At Suyati, we have heard (and done) it all. But no matter what, keep working. Clients will notice the difference.

As we ring in the New Year, we pray for an even more successful year of operations with a larger and vibrant team of top-notch professionals who love to come to work at Suyati. Yes, we are in store for a lifetime of an experience in 2012.

We’re listening.

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