Fast and resilient digital customer service is standard, but Einstein Search Answers is emerging as the gold standard. Einstein Search Answers combines Einstein Search and Salesforce AI Research. Salesforce Einstein…
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You may not have realized it. Almost every single technology that you use daily, starting from your email to your favorite social media app comes infused with Artificial intelligence. From…
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Every digital organization that is functional today is data-driven. Or at least they generate some data that facilitates decision-making. With that context in place, we can define DataOps as a…
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Customer experience (CX) refers to customers’ impressions of a company or brand based on their interactions. CX encompasses all the customer’s touchpoints with the business. It includes purchasing points, service…
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The year 2022 saw geopolitical turmoil and war, record high inflation, the collapse of cryptocurrency, and a post-pandemic world that is inching back to normalcy. These disruptions did come with…
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DevOps activities usually occur in infinite loops, which is why the 4Cs of DevOps are Continuous Integration, Continuous Testing, Continuous Deployments, Continuous Monitoring. As a result, the team is in…
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Every year, Salesforce releases three important updates about its exciting new features and enhancements to improve user experience. As the world’s most popular and innovative cloud-based CRM platform, Salesforce continuously…
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Introduction MS Dynamics CRM users may need to generate an SSRS report in PDF format and send it as an email attachment. This can be done using Javascript event handlers…
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The cloud enables the instant set-up of applications with reduced costs. Enterprises can leverage easy scalability, improved efficiency, and increased security. The cloud also provides an easy way to store…
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In a survey conducted with 50 chief economists from all over the world by the World Economic Forum, the outlooks varied on whether the growth of economies would be the same,…