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Salesforce

Blog

Resolve Cases Easily with Interactive Einstein Search Answers

by suyati February 7, 2023
by suyati February 7, 2023

Fast and resilient digital customer service is standard, but Einstein Search Answers is emerging as the gold standard. Einstein Search Answers combines Einstein Search and Salesforce AI Research. Salesforce Einstein…

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Blog

Know more about the Salesforce Winter ’23 Release Features

by Abhishek Subramanian December 12, 2022
by Abhishek Subramanian December 12, 2022

Every year, Salesforce releases three important updates about its exciting new features and enhancements to improve user experience. As the world’s most popular and innovative cloud-based CRM platform, Salesforce continuously…

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Blog

Top 10 Salesforce Marketing Trends for 2023

by suyati November 30, 2022
by suyati November 30, 2022

In a survey conducted with 50 chief economists from all over the world by the World Economic Forum, the outlooks varied on whether the growth of economies would be the same,…

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Blog

The Retail Industry with Salesforce Commerce Cloud after COVID-19

by suyati October 7, 2022
by suyati October 7, 2022

After the pandemic, cloud-based technologies in particular have changed the way retail businesses reach out to their customers. Suddenly, businesses both online and offline are forced to meet the unprecedented…

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BlogSalesforce

How DevOps can Help Salesforce Develop and Deploy Faster?

by Abhishek Subramanian March 7, 2022
by Abhishek Subramanian March 7, 2022

From task management and customer engagement to collaboration tools, Salesforce has offered continuous innovation and features that help different departments work together seamlessly. However, almost all Salesforce teams face a…

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BlogSalesforce

Fortify Your Salesforce Data Security with These Measures

by Sajith Mohanan January 24, 2022
by Sajith Mohanan January 24, 2022

With more than 150,000 customers worldwide, Salesforce stores and transacts a substantial amount of the world’s data daily. This customer base includes small to medium and large scale enterprises. Salesforce…

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Salesforce

Highlights of the Salesforce Winter ’22 Release Notes

by Abhishek Subramanian November 2, 2021
by Abhishek Subramanian November 2, 2021

Every year, Salesforce brings out three big releases that set the roadmap for companies that use its many services. A Salesforce release is packed with numerous new features and updates…

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How to navigate customer relationships while teams work remotely
BlogCRMCX

How to Maintain Customer Relationships While Working Remotely

by Nisha Deepu April 23, 2020
by Nisha Deepu April 23, 2020

One in three consumers will walk away from a brand they love after just one bad experience. – Future of CX report, PwC Why CX Matters Yes, every business today…

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Tableau Develops Data Resource Hub to help Better Decision making
BlogSalesforceTableau

How to Improve COVID-19 Related Decision Making using Tableau’s Data Resource Hub

by Nisha Deepu April 22, 2020
by Nisha Deepu April 22, 2020

The COVID-19 crisis has taken the world by storm and disrupted everything. Shutdown of non-essential business, stay-at-home orders, and travel bans has wreaked businesses. Businesses, even when they function, have…

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BlogSalesforce

The Best of what Salesforce Spring’20 has to offer

by Seethu Mathew January 31, 2020
by Seethu Mathew January 31, 2020

It’s a new decade and that calls for innovations that are game-changing. Salesforce Spring 20 comes with extended innovations that deliver on the Customer 360 promise, enabling users to connect…

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