Suyati Technologies
  • Services
    • Custom Development
    • Salesforce
    • Analytics
    • Enablers
      • RPA
      • Cloud
      • Testing as a Service
  • Intel
    • Blog
    • eBooks
    • Webinars
    • Case Studies
  • About Us
    • Management Team
    • Advisory Board
    • Our Story
    • Testimonials
  • Careers
  • Contact Us
Suyati Technologies
  • Services
    • Custom Development
    • Salesforce
    • Analytics
    • Enablers
      • RPA
      • Cloud
      • Testing as a Service
  • Intel
    • Blog
    • eBooks
    • Webinars
    • Case Studies
  • About Us
    • Management Team
    • Advisory Board
    • Our Story
    • Testimonials
  • Careers
  • Contact Us
Suyati Technologies > Blog > Top 5 Things To Consider Before You Say “I Do” To Your Outsourcing Partner

Top 5 Things To Consider Before You Say “I Do” To Your Outsourcing Partner

by mkrishna July 28, 2011
by mkrishna July 28, 2011 0 comment

Ignore this blog if you are outsourcing for the short-term and looking to wrap up a project quickly. If you are thinking long-term outsourcing, then you need to know that you are embarking on a strategic move, which, if managed well, will earn you (and your business) a life-long partner who will stand by you through thick and thin.

Hmm, does this sound suspiciously like a marriage? Bingo! A strategic outsourcing relationship is a contract where you and the vendor have specific roles and responsibilities to fulfill, with both of you focused on turning out a great product or service. The metaphor however does not end with turning out a product. Like a marriage, there are certain do’s and don’ts that you need to know before you say “I do” to your outsourcing partner.

  1. Think long-term – Sure, there may be the standard pre-nup agreements (aka exit clauses), but when you enter into the relationship you have to be convinced 100% that this is the best thing to happen to you and that you are committed to make it work.
  2. Know that mistakes will happen – As you and your vendor’s company start working together, mistakes, misunderstandings and confusion will arise. Find a partner who will help implement a process that includes rigorous communication and project management.  This should reduce, if not remove, most of these issues
  3. Back each other up when in a tight corner – Outsourcing will always have its share of detractors in your company, and you may start agreeing with them when an important deadline is missed, or a bug appears in production. If you have established clear expectations, and have a good outsourcing unit that is working with your team and delivering well, support your partner in riding out rough phases.
  4. Do not go to bed carrying a grudge – When things go wrong, speak up. Keeping it bottled up can only make things worse. By communicating clearly, you may end up agreeing with the vendor’s point of view, or even acknowledging that it makes sense.
  5. Know your budget and stick to it – Ask your vendor to provide an open and transparent cost structure that lays down in detail the admin cost, infrastructure cost, IT skill cost, and margins. If you know that the vendor is doing the best he can for the money he is getting, you have removed the single most important reason why relationships go sour.

So are you ready to say “I do”? We are!

We’re listening.

Have something to say about this article? Contact us to know more or share it with us on Facebook, Twitter or our LinkedIn.

Dedicated Global Team (DGT)IT OffshoringIT outsourcingoutsourcing vendorstrategic outsourcing relationship
0 comment
1
FacebookTwitterLinkedinTumblr
previous post
For God’s Sake, Let’s Not Forget To Think Inside The Box!
next post
Walk-In at Suyati on August 6 and 7, 2011

You may also like

Einstein Analytics & Salesforce CRM Empowering Sales Teams

February 7, 2023

Resolve Cases Easily with Interactive Einstein Search Answers

February 7, 2023

2023 AI Landscape: Key Developments

February 7, 2023

An analytical breakdown of DataOps and its core...

January 5, 2023

Watch Out for These 5 Cloud Computing Trends...

January 5, 2023

How Artificial Intelligence is Improving Customer Experience

January 5, 2023

Top 10 Strategic Technology Trends for 2023

January 4, 2023

How can Enterprises Benefit from DevOps?

January 4, 2023

Leveraging DevOps Capabilities in the Telecom Sector

January 3, 2023

Know more about the Salesforce Winter ’23 Release...

December 12, 2022

Leave a Comment Cancel Reply

Save my name, email, and website in this browser for the next time I comment.

Keep in touch

Twitter Linkedin Facebook Pinterest

Recent Posts

  • Einstein Analytics & Salesforce CRM Empowering Sales Teams

    February 7, 2023
  • Resolve Cases Easily with Interactive Einstein Search Answers

    February 7, 2023
  • 2023 AI Landscape: Key Developments

    February 7, 2023

Categories

  • Twitter
  • Linkedin
  • Facebook
  • Instagram
  • Services
    • Custom Development
    • Salesforce
    • Analytics
    • Enablers
      • RPA
      • Cloud
      • Testing as a Service
  • Intel
    • Blog
    • eBooks
    • Webinars
    • Case Studies
  • About Us
    • Management Team
    • Advisory Board
    • Our Story
    • Testimonials
  • Careers
  • Contact Us

© 2022 Suyati Technologies


Back To Top
Suyati Technologies

Popular Posts

  • MongoDB vs. Couchbase

    May 26, 2013
  • 2

    What is Salesforce CRM and What Does it Do?

    February 19, 2014
  • 3

    A step-by-step guide to configuring emails in MS Dynamics CRM

    April 27, 2017
  • 4

    Top 10 ETL Tools for Salesforce Data Migration 2021

    January 4, 2021
  • 5

    Steps to Migration – Salesforce Classic to Lightning

    September 1, 2021
© 2022 Suyati Technologies

Read alsox

Dreamforce 2014 – Identity Treat

October 9, 2014

Top 10 Must Have Features for Your E- Commerce Website

April 14, 2014

The Gartner Symposium Blogs, Day 02 – Bringing in more...

October 23, 2013
Suyati Logo

Leaving So Soon?

Know more about business technology platforms for your enterprise.

Thank you!

We're glad to have you as part of our community. You'll start receiving updates shortly. Please feel free to contact us anytime with feedback or suggestions.

By continuing to use this website you agree with our use of cookies. Read More Agree