Why marketers justify the importance of customer experience (CX) 8 Key Takeaways from Suyati’s Customer Experience Survey

A global survey conducted among 200 marketing decision makers reveal why CX is considered as a key discipline in many organizations.

This e-book draw insights on 8 crucial areas discussed by the respondents

  • How does today’s marketers interpret CX?
  • Top reasons to incorporate CX strategy
  • What are the metrics to quantify CX?
  • How businesses co-opt CX?
  • How to build a customer centric culture?
  • The best Tech- Stack for better CX

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