Dream. Dare. Do – that is Suyati’s work principle in a nutshell.

How to create great customer experience with MS Dynamics 365

A seamless customer journey requires making customers happy at every touchpoint. Dynamics 365 helps to identify various touchpoints in the customer journey Offer customers what they need at each touchpoint

Top Uses of Chatbots in Key Sectors

Chatbots are poised to deliver an amazing customer experience. Chatbots are gaining popularity in almost every industry. It is gradually making their mark in our lives by assisting in nearly every crucial aspects in varied areas. Modern conversational chatbots can help companies engage their prospects with personalized, contextual information at scale. Check out the 10 […]

The Changing Face of Customer Engagement with AI

Did you know that 72% of millennial customers do not prefer phone calls to resolve service issues? This infographic has many such riveting pieces of information on how Artificial Intelligence is transforming customer engagement.  

Infographic: RPA Tool Comparison and ways to approach

RPA implementation success depends on selecting the right tool for your purpose. Here’s a single pane comparison among the top RPA tools such as UiPath, Blue Prism, and AA, allowing you to make trade-offs. RPA implementation success depends on selecting the right tool for your purpose. Here’s a single pane comparison among the top RPA […]

Evolution of Chatbots in Healthcare

Chatbots are computer programs designed to carry on relevant and contextual dialogue with people. It assists people through text or voice. The Healthcare industry is one of the earliest and biggest adopters of chatbots. Chatbots for Healthcare After the disruption of eCommerce, Chatbots are making healthcare easier for millions of people around the world. Strengthening […]

Salesforce Marketing Cloud vs. Pardot

This is a comparison infographic which compare the various aspects of Salesforce marketing cloud and Pardot, their capabilities, features, pricing and other relevant information.

Infographic Research: CMS comparison from a marketing point of view

This infographic should give the audience a crisp and clear idea on various CMS platforms available in the market from a digital marketing perspective.

Key Customer Experience (CX) Activities 2018

This infographic should cover key trends which is expected to play an important role in customer experience (cx) activities in 2018

The future of Retail with emerging technologies

Retailers are adopting emerging technologies in a big way to stay relevant and keep abreast of competition. The whitepaper starts with stats on how technology in general and smartphones in particular influence retail. It then reviews the key emerging technologies in widespread use by retailers, as in how such technologies help the retailers, and the […]

The key Ingredients of a Sound RPA Tool

The popularity of Robotic Process Automation (RPA) is growing as industries ranging from banks to healthcare, from retail to telecommunications, and several others are sold on the tremendous benefits on offer. RPA is commonly applied to bring in automation, process efficiency and qualitative improvements in key processes. However, success depends on implementing RPA right and […]