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Dream. Dare. Do – that is Suyati’s work principle in a nutshell.

Microsoft Dynamics 365 AI suite takes shape at UG Summit 2018

Microsoft Dynamics 365 AI suite takes shape at UG Summit 2018  The Microsoft Dynamics 365 AI Suite is proof that the Dynamics 365 brand wants to bring in AI to traditional CRM and ERP solutions. In the D35UG/CRMUG Summit, the Microsoft’s Dynamics 365 AI solutions – AI for Market Insights, AI for Customer Service, and […]

All you need to know about Customer Experience strategy

“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” This may seem like a rather simplified statement on customer experience but Jeff Bezos, the CEO of Amazon, does hit the nail […]

Missed Dreamforce’18? Read about the Key Takeaways from the event

Dreamforce18 – A celebration of a thriving ecosystem!  “This is a celebration of you, our Trailblazers, of everything you are doing. It’s an incredible moment.”, said Marc Benioff, Salesforce Chairman and Co-CEO as he kick-started the 16th Dreamforce with his keynote. And celebration it indeed was – with 171,000+ “Trailblazers” coming in from around 90+ […]

CUSTOMER 360 FOR A DELIGHTFUL CUSTOMER EXPERIENCE

When we order food through UberEats, hire a cab using Lyft, or buy an insurance online we leave behind our digital footprints with the online business we are transacting with. The more we interact with them, the more they know about us – who we are, what and when we bought, how did we buy […]

Suyati at Dreamforce ’18: Powered by connected insights

The countdown has begun. We are just days away from Dreamforce! Needless to say, Suyati will be there in full swag with our team of Salesforce enthusiasts and leaders to network with other evangelists and prospects.  At Dreamforce 2018, we will be highlighting connected insights and how it will drive businesses to data-driven intelligent experiences […]

Why does your business need a CRM and Marketing Automation Integration

Why do I need a marketing automation software when I have a CRM? A number of businesses ask us this question because it seems rather obvious – after all CRM and marketing automation software are the same, right? WRONG! If you have been having problems with your marketing and sales funnel, it is probably because […]

Sitecore Positioned a Leader by Gartner in their Magic Quadrant for Web Content Management for the ninth time

Sitecore®, the global leader in digital experience management software, has been recognized by Gartner as a Leader in the Magic Quadrant for Web Content Management for the ninth time. Sitecore was also positioned the highest on the ability to execute axis for four years in a row. Gartner categorizes website management, providing metadata for the […]

Finney or Exodus? Here is what you can expect from the world’s first blockchain phone

Switzerland based Sirin Lab has unveiled the launch of Finney this November with claims of being the first blockchain phone to be released. Taiwan based HTC has also joined the bandwagon, planning for the launch of their blockchain phone HTC Exodus on Q3 this year. Finney is competing with HTC Exodus for the title of […]

What makes MS Dynamics 365 for Marketing the undisputed choice for marketers

The much-awaited marketing module for Dynamics 365 by Microsoft finally hit the markets early this year. This marketing automation application has a lot to offer, providing marketers with a 360-degree view of the market, and helping them improve branding, communications and customer relationship. MS Dynamics 365 for marketing is available as a business edition. It […]

How can retailers engage shoppers more effectively with Augmented Reality?

Introduction The advancements in technology are disrupting the way businesses connect with their clientele. The retail industry has always been at the forefront of experimenting with the emerging technologies to build delightful experiences for their customers. Augmented Reality (AR) and Virtual Reality (VR) are the buzzwords in the tech world today; and retailers are trying […]