Unparalleled Magento Support & Maintenance for better site operations!
The success of an ecommerce site depends not just on its look and feel, but its usability, ease of navigation, quick ordering and checkout features, responsiveness and speed. At Suyati, we take care of all these factors very well into account from day one. Apart from just delivering your website, we do make sure that things are alright at your end and also extend our hands to serve you post site development.
Hence, a well-maintained website can be termed the face of your brand. Sometimes, you may not be able to locate skilled development assistance while you require, mostly when it comes to per incident basis. Our Magento support and maintenance specialists are there to do just that! At Suyati, we have a team of certified and experienced Magento developers who transform your online experience with their tremendous and exemplary capabilities in developing, supporting and maintaining your Magento site. To deliver the best support, we rather conduct a complete assessment of our customer websites and identify the loopholes. We also offer flexible packages that serve support and maintenance on monthly contract basis or for specific requirements. We are available 24/7 online and have rich expertise in the retail and ecommerce domains.
Magento Support & Maintenance: The Suyati Advantage:
Quick accessibility and availability of developers across phone, email, instant messaging platform etc.
Fast Magento extension support, we take less time to respond to issues
Adhering to SLAs and ability to proactively take ownership
Proper case management and tracking with online updates made available to customers
Availability of technical and delivery assistance on demand
A proper project management system to ensure smooth functioning of client’s applications
End-to-end support with Magento development and customization
Not just that! Suyati has a dedicated team of certified developers, solution and technical architects, and marketing experts who work round the clock ensuring that our customers never face terrible hiccups while administering Magento website, modules, plugins or any other components. We strive to use the best technology to provide faster and seamless user experience. Our interaction channels are transparent and clear allowing a smooth flow of communication. This makes it easy for our customers to avail support and maintenance services. Our support and maintenance process in cost-effective and flexible with minimum turn-around time.
Magento Support & Maintenance: The value-adds:
Troubleshooting and supporting
Providing workarounds and bug fixes
Dedicated Global Team (DGT)- to support additions and updates of features
Fast incident response service
Handling other general enquiries
Meeting additional training requirements
Upgrade advice and solutions
Error-free Magento code structure
We follow the industry best practices to optimize the performance of your Magento store and install security updates and patches regularly. Apart from the regular bug fixes and module updates, we always monitor your sites for any possible malwares and offer downtime support. We can also extend our support on implementing enhancements and feature extensions and configure the same as required. Leave your issues to us and focus on the growth of your business. Contact us to know more about Suyati’s Magento Support and Maintenance solutions.
Suyati expertly managed the transition from our previous development partner in no time. Since taking over, they have delivered all product enhancements on schedule and in a more cost effective way. Suyati is an invaluable partner to us.
With Suyati, we have experienced proactive, fast and tangible results. We have further website and Salesforce development requirements and we have no hesitation in choosing Suyati for our projects. We can’t recommend them highly enough.
I was continually impressed with how the Suyati team took our high level vision statements and goals forward which they delivered on time, with a high degree of quality and very little direction from us.
Suyati is our preferred partner for our outsourced development work to supplement our own offshore teams. It has always been an integral part of our offshore ventures. The team is very responsive to our requests and has excellent communication systems and processes in place to manage our high expectations for delivery. We love working with Suyati and constantly look for new opportunities to expand our partnership.