The key to success in the next normal is to rework traditional value propositions, many of which have become obsolete. This ebook explains how Global Capability Centers (GCCs) integrate with the global enterprise set-up and help companies thrive in the next normal. Find out what the next normal is, and how GCCs differs from outsourcing. Next, understand why enterprises use GCCs and when they need it most. Get insights into GCC operating models and best practices, understand how best in breed enterprises use GCC to unlock value, and understand the challenges for GCCs to overcome. Finally know more on how GCC service providers in India help first-world enterprises overcome the challenges of the next normal and become more agile and flexible.