The COVID-19 pandemic has accelerated digital revolutions everywhere. Customer experiences are now more complex than ever. We need to understand customers, how they want to feel, what makes them happy, how and why they behave a certain way and what makes them buy a product. As a marketer, you need to create a strategy that combines data with empathy, analysis with vision. Here’s how you should craft a winning customer experience management strategy.
Suyati Inc,
2201 Walnut Ave,
Ste 290 Fremont
CA – 94538
Suyati Canada, Inc.
55, York Street, Suite 401,
Toronto, Ontario,
Canada – M5J 1R7
Suyati Technologies Pvt Ltd,
Second Floor, HM Towers, Brigade Road,
Bangalore – 560001, India
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