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Financial Services in the Digital Future: Challenges and Tips

The future of finance is digital. From the US to India to South Africa, the last couple of years saw the push to a digitally versatile financial system being accelerated by both citizens and governments. With this growing trend of...

The Impact of Digital Transformation in Publishing: Challenges & Tech Tips

No, the publishing industry is not dying. If you read it somewhere, then it is just an imagination of the author that’s blown out of proportion for a quick reader impact. Crunching the numbers, we see that the industry is...

Top 5 ways to improve personalization in retail with AI

Personalization is now the Holy Grail for customers seeking to improve engagement in a highly competitive world. The application of Artificial Intelligence solutions is very effective in driving Personalization 3.0, which is marked by highly-individualized, data-driven and real-time engagement with...

How Financial Institutions Win and Retain Customers in the Digital Era

More and more banks and financial enterprises find increasing value in applying digital transformation initiatives, to facilitate their customers. In today’s digital age, where customers are tech-savvy and prefer a high level of personalised engagement, financial institutions have no option...

7 Questions to ask before a Salesforce lightning

Salesforce Lightning offers a significant upgrade to Salesforce Classic. Migrating to Lightning allows the enterprise to get maximum value from their Salesforce License. However, this migration requires careful consideration and a systematic approach. Lightning requires not just a set of...

How can Digital Transformation bring back the lost glory of the Pharmaceutical sector

Like every other industry, the pharma sector is in the throes of transformation. One of the laggards in digital transformation, pharma companies are facing a situation where they must either adopt digital technologies or find themselves dying a slow death....