White Papers

Dream. Dare. Do – that is Suyati’s work principle in a nutshell.

Unlocking Data to Drive Great Customer Experience and Conversion Uplift

Marketers understand the importance of data. However, harnessing the power of data to deliver great CX and derive retention poses several challenges. The first challenge is to build a strategy to turn data into insights. It is not enough to...

How RPA in Retail acts as a Catalyst for Improved Customer Engagement

$1.6 trillion is lost by American companies when customers switch to competitors after experiencing poor customer service. An unhappy customer is never going to return. The sooner retailers understand that and invest in CX and customer engagement innovations, the earlier...

What’s New in Magento 2.3?

The New Magento 2.3 comes with a host of new features, enhancements, improvements, and fixes. New inventory management capabilities facilitate flexible warehouse management. The improved page builder enhances productivity and performance. Support for progressive web applications (PWA) delivers a great...

Can CX be the Turning Point for the Insurance Industry?

Digital entails a shift from manual processes to automated digital technology, where technology dominates all processes and customer interactions. The two major CX requirements from digital are the need for speed and the need for consistency across touchpoints. Paperless touchpoints...

How Sitefinity 12.0 Helps to Deliver Innovative and Engaging Digital Experiences

Sitefinity 12.0 is a new version of the popular WCM, which brings about some major improvements and changes. The new version effectively resolves the challenge of scalability faced by content editors and adds several value-added features to accelerate time-to-market for...

Continuous Integration in Salesforce using Salesforce DX

When many people work on a project, managing changes become difficult. Continuous Integration is the approach of running checks after every change, to catch errors quickly, before it becomes difficult and time-consuming to track down the errors. Running Continuous Integration...