As we move towards a more digital and AI-driven future, software testing isbecoming increasingly important for businesses that want to ensure the qualityand reliability of their software applications. Quality assurance a.k.a…
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With serverless architecture, developers can create and operate services without the hassle of managing any of the underlying infrastructure. With this, developers can write and deploy code while a cloud…
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Tech companies face an uncertain business environment in 2023. They grapple with toughcompetition, reduced margins, and budget cuts. But despite the tough times, time-honoredrules will still work – agile, resilient,…
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For millions of users globally, Salesforce has provided the ideal platform to access operations reports and customized dashboards for a quick view of data. It has helped with understanding performances…
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Fast and resilient digital customer service is standard, but Einstein Search Answers is emerging as the gold standard. Einstein Search Answers combines Einstein Search and Salesforce AI Research. Salesforce Einstein…
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You may not have realized it. Almost every single technology that you use daily, starting from your email to your favorite social media app comes infused with Artificial intelligence. From…
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Every digital organization that is functional today is data-driven. Or at least they generate some data that facilitates decision-making. With that context in place, we can define DataOps as a…
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Cloud computing has proven to be a key driver of several innovative technology trends, including Artificial Intelligence (AI), the Internet of Things (IoT), and more recently, powering work models like…
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Customer experience (CX) refers to customers’ impressions of a company or brand based on their interactions. CX encompasses all the customer’s touchpoints with the business. It includes purchasing points, service…
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The year 2022 saw geopolitical turmoil and war, record high inflation, the collapse of cryptocurrency, and a post-pandemic world that is inching back to normalcy. These disruptions did come with…