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Mar
22
2017

Salesforce makes its way to Australia- Thanks to AWS Cloud

2017 is witnessing the foray of Salesforce CRM into Australia, Sydney AWS region. Very soon the platform will be available from Australian data centers, says Salesforce. The world CRM leader is collaborating with Amazon Web Services Cloud in the Sydney region to make the CRM services available to users through AWS public cloud infrastructure. Thanks to AWS cloud, most of the Salesforce platforms including Sales Cloud, Service Cloud, App Cloud, Community Cloud and Analytics Cloud will be made available to local customers from within Australia. Salesforce Asia-Pacific regional studies reveal...

Mar
22
2017

Reap the benefits of Cloud in Retail

The retail industry is undergoing a dynamic shift in the direction of innovation, especially with flourishing e-commerce business. A report by the National Retail Federation shows immense promise in the retail industry. This year, retail sale is projected to grow at around 3.1%. As consumers are embracing online shopping with more enthusiasm, both brick-and-mortar stores and online retailers, are leaving no stone unturned to offer a seamless buying experience. To keep with the growing needs of consumers, the retail industry’s IT landscape is expanding well beyond traditional ERP, CRM, and...

Mar
21
2017

How Salesforce continues to be the market leader in CRM space

All good things come to an end, goes the conventional wisdom. This is more so in the case of technology, where new developments sound the death-knell for legacy solutions. Are there exceptions to this rule? Salesforce, the market leader in the CRM space, has had an unchallenged run at the top for quite a while now. Here are FOUR reasons why Salesforce is an exception. Reason # 1: Price vs Value One of the oft-touted criticisms against Salesforce is its high price-point, when there are cheaper alternatives around. In fact,...

Mar
20
2017

What are the Benefits of IoT integration with enterprise apps?

In the technology-driven world that we are in today, everything from customer relationships to business intelligence and supply chain is managed with complex software. With the Internet of Things (IoT) empowering users and leading the frontier in today’s digital revolution, organizations are consistently focusing their energies at increasing productivity through the deployment of new business models. It is in this context that the importance of enterprise applications assume immense significance. These applications are required to work in tandem with each other to streamline business operations. Considering that big businesses need...

Mar
16
2017

Key features of Salesforce Spring ‘17 Release

The much-awaited release notes of the Salesforce Spring '17 release is out, complete with 452 pages of features! Salesforce thrives on continuous development, and the Spring ‘17 release does not disappoint. There is greater integration of artificial intelligence, several additions that make the dashboards and reports more intuitive, enhancements to Community workspaces that make community management tasks easier, and much more. Einstein Gets Better The first thing that strikes anyone who looks at the release notes is the dominance of Lightning, and also the prominence to Einstein. As expected, Sales...

Top 10 Web CMS trends for 2017

What are the web content management trends that will stand out in 2017? Like any other technology, change is the only constant thing in web CMS. As the total WCM market is expected to touch $6.85 billion by 2020, the leading web content management systems are due for some major re-alignment in 2017. The entry of Artificial Intelligence and Machine Learning will rewrite the content management practice and will give way to a radical shift in terms of both technology and business. Advanced personalization, omni-channel presence, and anytime availability will...