Early adopters who applied the first generation of AI tools have already received good returns. AI-powered data analytics and robotic process automation helps replace human workers and deliver cost savings…
The world has become more digitalized than ever before. Industry 4.0 was well on its way even before the COVID-19 pandemic started. The lockdowns and work-from-home mandates associated with the…
Pandemics and technology breakthroughs may fundamentally change the way we do business except for one thing – customers will always remain at the heart of a business organization. A well-implemented…
Cloud Continuum is the next level of leveraging the benefits of the Cloud. Migration to the Cloud has been an ongoing activity for a long time now, gaining further impetus…
The world is moving towards a digital-first landscape at a fast pace. In 2022, enterprises will depend on digital technologies more than ever before as technologies such as 5G, IoT,…
Global Capability Centres (GCCs) are not a new concept. In a pre-pandemic world, these were large facilities created by the parent company to handle operations. This could include offering support…
Inspite of the pandemic, technology has helped industries stand strong in the face of unprecedented global change. In the case of IT and software outsourcing, the pandemic accelerated many of…
