Introduction Automation has become a crucial asset for ensuring software quality, especially during critical stages such as production deployment. In this blog post, we explain how our company harnessed the…
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automation
BlogCustomer Experience
Boost Customer Experience through Agility and a Customer-First Mindset
by suyati
by suyati
Tech companies face an uncertain business environment in 2023. They grapple with tough competition, reduced margins, and budget cuts. But despite the tough times, time-honored rules will still work –…
Enterprises often stumble when delivering good customer experience (CX). This is where Artificial Intelligence and automation can help to innovate new solutions to boost CX and deliver end-to-end experiences for…
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What works for your Business : Attended Bots or Unattended Bots?
by Nisha Deepu
by Nisha Deepu
Chatbots offer significant cost, efficiency and other benefits for businesses and customers alike. But going overboard will fully automated bots may not always be the best solutions. There are instances…