Digital experiences enable customers to access, browse and navigate across a platform in whichever manner they choose and wherever they chose. These digital experiences are customized based on a vast…
Team Suyati
Strike A Balance Between AI And The Human Element In CX With Sitecore
Customers are demanding not only quality products but a sophisticated and attentive experience where they can effectively engage with brands. She is increasingly aware and knows exactly what she wants…
How Insurers Provide Best-in-Class Customer Experience During the Pandemic
In the words of Mukund Krishna, founder CEO of Suyati Technologies, “There is consensus on the need for improved customer experience (CX) across domains.” But when it comes to consensus…
Five Technologies That Allow Companies to Convert a Crisis into an Opportunity
The COVID-19 crisis offers an opportunity for businesses to push for innovations and efficiency improvements. Here are five trends that businesses can leverage during the crisis, to innovate and convert…
RPA Can Help Your Business Emerge Stronger After COVID-19
COVID-19 has impacted business in numerous ways. Demand has plummeted, supply is affected, internal systems are also falling apart. We are not only facing uncertainty and employee health risks, but…
On-site test or the traditional pen & paper examination is a thing of the past! With the COVID-19 lockdown, there has been a sudden revolution in the way examinations are…
How Salesforce’s Work.Com Helps Businesses Cope with the New Normal
Reopening businesses during the pandemic is a complex and challenging task. Businesses have to grapple with many variables to ensure they do not put their employees, customers, or the wider…
Salesforce Commerce Cloud Releases Four Quick-start Business Packs Targeting Crisis Operations
When you are a billion dollar company that has built a business with the Cloud as the foundation, a crisis like the COVID-19 pandemic cannot stop you in your tracks.…
Online Proctoring: Need of the Hour for Students and Educational Institutions
Online learning has created a level field for all. Students who could not afford the sky-high tuition fees of global universities are now able to polish their skills and qualify…
Top Five Marketing Automation Tools to Integrate with Salesforce
LAST UPDATED : MARCH 2021 Successful marketing initiatives requires marketing automation and CRM to sync and work extremely well together. Unlike a CRM suite that deals with customers throughout their…