Suyati Technologies
  • Services
    • Custom Development
    • Salesforce
    • Analytics
    • Enablers
      • RPA
      • Cloud
      • Testing as a Service
  • Intel
    • Blog
    • eBooks
    • Webinars
    • Case Studies
  • About Us
    • Management Team
    • Advisory Board
    • Our Story
    • Testimonials
  • Careers
  • Contact Us
Suyati Technologies
  • Services
    • Custom Development
    • Salesforce
    • Analytics
    • Enablers
      • RPA
      • Cloud
      • Testing as a Service
  • Intel
    • Blog
    • eBooks
    • Webinars
    • Case Studies
  • About Us
    • Management Team
    • Advisory Board
    • Our Story
    • Testimonials
  • Careers
  • Contact Us
Category:

CX

Customer Journey Map
BlogCustomer JourneyCX

The 7 Ingredients For Crafting An Effective Customer Journey Map

by Nisha Deepu August 4, 2021
by Nisha Deepu August 4, 2021

This blog aims to expand on the concept of a customer journey map and the top requirements for an effective one.   Let’s begin with defining a customer journey map.  A…

Read more
1 FacebookTwitterLinkedinTumblr
Scaling to New Normal
BlogCustomer ExperienceCX

Scaling to the ‘New Normal’

by Barbara Wittmann November 30, 2020
by Barbara Wittmann November 30, 2020

The time is now to start the transformation to an Intelligent Enterprise 2020 has challenged all of us to the core. We had to change plans on the go. Well…

Read more
3 FacebookTwitterLinkedinTumblr
6 CX Tips For a Different Holiday Season in 2020
BlogCustomer ExperienceCX

6 CX Tips For a Different Holiday Season in 2020

by Teena Mary Kurian November 12, 2020
by Teena Mary Kurian November 12, 2020

Surely what mentioned above aren’t the only steps you can take to ensure a smooth customer experience during the holidays. But it is definitely a start. To summarise: Concentrate on…

Read more
4 FacebookTwitterLinkedinTumblr
BlogCustomer ExperienceCX

How to Develop Dynamic Customer Experience Practices

by Teena Mary Kurian October 27, 2020
by Teena Mary Kurian October 27, 2020

By now, we must sound like a broken record, shouting out the top of our voices over and over again that customer experience (CX) is the future. And it is…

Read more
1 FacebookTwitterLinkedinTumblr
BlogCX

Financing & Operationalizing a Full Data-Driven CX Implementation

by Simon Marlow September 29, 2020
by Simon Marlow September 29, 2020

According to a Forbes Insights report titled -“Proving the Value of CX (Customer Experience),”  74% of customers make a purchase from a brand based on the experience alone. This powerful…

Read more
1 FacebookTwitterLinkedinTumblr
BlogCRMCX

Tips & Tricks of CRM for Fluid CX

by Teena Mary Kurian September 29, 2020
by Teena Mary Kurian September 29, 2020

Customer Relationship Management (CRM) Systems help companies to manage their relationships and interactions with both existing and prospective clients. But rarely do companies make use of their CRM to achieve…

Read more
1 FacebookTwitterLinkedinTumblr
Customer ExperienceCXInsurance

How Analytics can create a Better Customer Insurance Experience

by WESS SCHUYLER September 16, 2020
by WESS SCHUYLER September 16, 2020

A recent McKinsey study states that 70% of buying experiences are based on how customers feel during their buyer journey. In other words, a majority of your business is tied…

Read more
0 FacebookTwitterLinkedinTumblr
BlogCXInsurance

Enhancing CX in the Insurance Industry using latest Technology

by ALEXANDER ECK September 8, 2020
by ALEXANDER ECK September 8, 2020

Digitization has reduced the interaction time between customers and brands to seconds. Today, buying products, availing services, asking questions, or submitting complaints can be done simply by tweeting. Customers have…

Read more
0 FacebookTwitterLinkedinTumblr
Level-up your customer experience by integrating your operational data in your CX strategy
BlogCustomer ExperienceCX

Level-up your customer experience by integrating your operational data in your CX strategy

by Roberta O’Keith September 1, 2020
by Roberta O’Keith September 1, 2020

Operational data is exactly what it sounds like… data generated from day-to-day business operations. This includes data generated from your finance department, sales department, call center operations, marketing team, or…

Read more
0 FacebookTwitterLinkedinTumblr
Broken-Customer-Experience
BlogCustomer ExperienceCX

Broken Customer Experience? What’s the Fix?

by Team Suyati August 19, 2020
by Team Suyati August 19, 2020

By the end of 2020, the key differentiator for a brand will be its customer experience rather the product or the price of the product, says the follow-up report, Customers…

Read more
0 FacebookTwitterLinkedinTumblr
Newer Posts
Older Posts

Keep in touch

Twitter Linkedin Facebook Instagram

Popular Posts

  • Great Expectations: What do customers want?

    August 8, 2019
  • Top five misconceptions that enterprises have about Digital Transformation

    February 20, 2018
  • Digital Transformation in Manufacturing: How Predictive Maintenance Could Be a Game Changer

    February 19, 2018
  • Decoding the benefits of omnichannel adoption in banking

    February 8, 2018
  • Give your business an edge with smart digital transformation in 2018

    February 1, 2018
  • Twitter
  • Linkedin
  • Facebook
  • Instagram
  • Services
    • Custom Development
    • Salesforce
    • Analytics
    • Enablers
      • RPA
      • Cloud
      • Testing as a Service
  • Intel
    • Blog
    • eBooks
    • Webinars
    • Case Studies
  • About Us
    • Management Team
    • Advisory Board
    • Our Story
    • Testimonials
  • Careers
  • Contact Us

© 2022 Suyati Technologies


Back To Top
Suyati Technologies

Popular Posts

  • MongoDB vs. Couchbase

    May 26, 2013
  • 2

    What is Salesforce CRM and What Does it Do?

    February 19, 2014
  • 3

    A step-by-step guide to configuring emails in MS Dynamics CRM

    April 27, 2017
  • 4

    Top 10 ETL Tools for Salesforce Data Migration 2021

    January 4, 2021
  • 5

    Steps to Migration – Salesforce Classic to Lightning

    September 1, 2021
© 2022 Suyati Technologies
Suyati Logo

Leaving So Soon?

Know more about business technology platforms for your enterprise.

Thank you!

We're glad to have you as part of our community. You'll start receiving updates shortly. Please feel free to contact us anytime with feedback or suggestions.

By continuing to use this website you agree with our use of cookies. Read More Agree