The pandemic has had a tremendous impact on businesses and has accelerated the digital transformation of businesses that was already underway. One technology, in particular, has been critical in fast-tracking…
Team Suyati
How CRM and Data can Elevate Your Customer Experience
CX is all-important for the success of a brand. Businesses look for CRM to deliver superiordigital experiences and match the ever-increasing customer expectation. CRM manages transactions to ensure seamless customer…
Drupal is a popular open source content management system. Written in PHP, it is hosted on platforms like Pantheon and Acquia. Being an open-source CMS, it gives users and developers…
Strategic Role of IT Managed Service Providers in the growth of SMBs
Small and medium-sized businesses (SMBs) form the lifeblood of the US economy. Two-thirds of American employment is created by them. From introducing cutting-edge technology to driving innovation, they are the…
Say Hello to our “Brand” New Avatar!
Blue and yellow. These fresh colors define the Suyati brand today. The new look marks a significant milestone in our journey since 2009. The rebranding is a complete makeover to…
How Analytics can create a Better Customer Insurance Experience
A recent McKinsey study states that 70% of buying experiences are based on how customers feel during their buyer journey. In other words, a majority of your business is tied to how you make your customers feel – stressing on the importance of curating customer-centric experiences to gain a competitive edge in the market. For the same reason, forward-thinking brands in every sector are harnessing emerging technologies like artificial intelligence and predictive analytics to learn more about their customers and create frictionless touchpoints that meet their users’ evolving demands.
Drupal 9 has arrived and now is the time to curate and refine your site. Assume you’ve designed your website a few years ago around business goals, and how is…
By the end of 2020, the key differentiator for a brand will be its customer experience rather the product or the price of the product, says the follow-up report, Customers…
10 Exciting Features in Salesforce’s new Summer ’20 Release
The annual Spring, Summer, and Winter releases enhance Salesforce’s ever-resilient CRM platform. True to form, the Summer’20 release contains a host of new features and confirms Salesforce’s long-standing reputation for…
Online proctoring: A failproof way to beat the cheat during examinations
The COVID-19 pandemic has had a profound impact on the education system. A transition from classroom learning to online instruction occurred overnight, with little time to consider the integrity and…