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Category:

Artificial Intelligence

Robotic Process Automation & Artificial Intelligence
Artificial IntelligenceBlogRobotic Process Automation (RPA)

Robotic Process Automation & Artificial Intelligence: Built for Each Other

by Team Suyati October 30, 2020
by Team Suyati October 30, 2020

Robotic Process Automation (RPA) is a software program that does repetitive tasks based on rule-based algorithms. RPA can be regarded as a subset of the bigger technology that Artificial intelligence…

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Here’s how AI Chatbots can Lead to Customer Retention
Artificial IntelligenceBlogChatbots

Here’s how AI Chatbots can Lead to Customer Retention

by Team Suyati October 29, 2020
by Team Suyati October 29, 2020

The pandemic has had a tremendous impact on businesses and has accelerated the digital transformation of businesses that was already underway. One technology, in particular, has been critical in fast-tracking…

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Artificial IntelligenceBlog

Leveraging AI-based Predictive Analytics for Cost-effective Lead Conversions

by David Maxfield July 31, 2020
by David Maxfield July 31, 2020

The most effective way to close a sale is by creating an emotional connection with the client. But when sales agents have to deal with thousands of calls for just…

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Artificial IntelligenceBlog

The use of Artificial Intelligence (AI) in Insurance for Fraud Detection and Claim Resolution.

by WESS SCHUYLER July 28, 2020
by WESS SCHUYLER July 28, 2020

Last year, a Finnish insurance company, Turva, was all over the news in its home country when its chatbot committed a blunder by referring to a customer’s newborn baby as…

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How AI is Changing the Face of The Insurance Industry
Artificial IntelligenceBlog

How AI is Changing the Face of The Insurance Industry

by ALEXANDER ECK July 28, 2020
by ALEXANDER ECK July 28, 2020

Data Analytics, Blockchain, Bots – there are many new emerging technologies set out to disrupt the traditional insurance industry market. With the emergence of these disruptors, traditional insurance companies are…

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Artificial IntelligenceBlog

Putting AI at the Core: Here’s How analytics can make your business smarter during a pandemic

by Nisha Deepu June 1, 2020
by Nisha Deepu June 1, 2020

Did you know that in December 2019, the Canadian company Blue Dot used AI to predict and report the news of the COVID-19 outbreak? Technology has come a long way…

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How Artificial Intelligence in CMS will take Personalization to New Heights?
Artificial IntelligenceBlogCMS

How Artificial Intelligence in CMS will take Personalization to New Heights?

by Nisha Deepu February 17, 2020
by Nisha Deepu February 17, 2020

Setting the context – CMS, AI and Hyper-personalization Content Management Systems (CMS) take unstructured data and extract meaning from what is any company’s most prized possession – information originating from…

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Is Intelligent Automation the new Holy Grail of Innovation and Efficiency?
Artificial IntelligenceBlogIntelligent AutomationRobotic Process Automation (RPA)

Why do Companies choose Intelligent Automation?

by Seethu Mathew February 11, 2020
by Seethu Mathew February 11, 2020

Intelligent automation, or the combination of artificial intelligence and automation, is the next big disruptor. While conventional automation automates routine and repetitive processes, intelligent automation systems synthesize huge swathes of…

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Top 5 ways AI will impact CX in 2020
Artificial IntelligenceBlog

5 Predictions for AI’s impact on Customer Experience in 2020

by Uma Chellappa December 23, 2019
by Uma Chellappa December 23, 2019

From Smartphones to Big Data to Artificial Intelligence, customer experience (CX) has been undergoing tremendous change. From conservative reports that predicted an outright failure of AI to predictions about Bots…

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Artificial IntelligenceBlog

The insurer knows your driving more than you think

by Vinaya Vijayan December 11, 2019
by Vinaya Vijayan December 11, 2019

A highly intelligent machine residing in your vehicle that can report every detail of your vehicle is Telematics.  Parameters like fuel use, driving behavior, speed and idling, low tire pressure…

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