Artificial Intelligence

Tech companies face an uncertain business environment in 2023. They grapple with tough competition, reduced margins, and budget cuts. But despite the tough times, time-honored rules will still work –…

For millions of users globally, Salesforce has provided the ideal platform to access operations reports and customized dashboards for a quick view of data. It has helped with understanding performances…

You may not have realized it. Almost every single technology that you use daily, starting from your email to your favorite social media app comes infused with Artificial intelligence. From…

Customer experience (CX) refers to customers’ impressions of a company or brand based on their interactions. CX encompasses all the customer’s touchpoints with the business. It includes purchasing points, service…

The cloud enables the instant set-up of applications with reduced costs. Enterprises can leverage easy scalability, improved efficiency, and increased security. The cloud also provides an easy way to store…

The value of data has increased multi-fold in the post-pandemic digital-first economy. As Business intelligence (BI) teams aggregate internal and external data in zettabytes, analysis is becoming a challenge. They…

Enterprises often stumble when delivering good customer experience (CX). This is where Artificial Intelligence and automation can help to innovate new solutions to boost CX and deliver end-to-end experiences for…

Robotic Process Automation (RPA) is a software program that does repetitive tasks based on rule-based algorithms. RPA can be regarded as a subset of the bigger technology that Artificial intelligence…

Did you know that in December 2019, the Canadian company Blue Dot used AI to predict and report the news of the COVID-19 outbreak? Technology has come a long way…

Top trends in Martech – All you need to know Modern marketing has become inseparable from technology. Today, marketing, technology and management (Martech) are intersecting in organizations and that is…