Salesforce Event Monitoring Wave App for effective data utilization


Currently, the digital world encounters over 9 thousand petabytes of data consumption every month and predictions spell that by 2017, the Big Data market would hit over $53.4 billion in revenue. If such a huge amount of data could be rightly analyzed and applied in the right situations, then we can look forward to not only increasing our quality of work and resolving security issues, but also to making lifestyles changes. Enterprises can radically change the way they operate, once they have their minds on insights extracted from the enormous digital footprints of their employees and clients. However, we are very far from this radical-change, taking into account that only 1% of the total data is analyzed today. The factors contributing to such a number is the lack of expertise, planning and resources to understand and gain insight on how users engage with the apps.

In 2015, Salesforce introduced Event Monitoring into the tree of its highly-functional family. Today, it is used by well-known companies like Australian Securities Exchange, LendingPoint and SolarCity. Recently, the app was qualified to the next stage into Event Monitoring Wave App which comes with its own set of functionalities. In this article, we will explore the basic and new functions you can find at Event Monitoring Wave App!

Here are nine ways in which Event Monitoring Wave App furnishes a better management and use of company data:

  • A God’s-eye view of Apps’ Data, with visuals!: Using the Event Monitoring service, customers can gain access to usage data of the entire range of their Salesforce apps. Event Monitoring allows the clients to visualize data using their own tools (including New Relic, Splunk and others).
  • Awesome Visualization templates!: The Event Monitoring Wave App comes with in-built visualization plans. This includes about 15 dashboards that can be easily personalized, allowing customers to easily study, examine and come up with action plans using the usage data. You can also integrate many data sets to create a customized dashboard.
  • Reduced expense on expertise: With Event Monitoring Wave’s visualization skills, customers don’t need expert and technical skills to gain insight onto their data. The visualizations will easily guide and imply insights.
  • Apex Dashboard with Apex-Quality!: Apex Dashboards give you a glimpse of the apex classes according to their performance (fast or slow). You can use these numbers (load-time and others) to check the performance of your custom-built apex code. Depending on the results, you can adjust the code and run the test again.
  • Improved performance: Performance of apps can be highly optimized once companies can look into how their apps are being used. User experiences weighed through factors like load-time can be significantly improved.
  • Exploring other Salesforce tools to harvest User Engagement: With Event Monitoring as the central piece to supervise their apps, companies will also come to use the other new Salesforce capacities like Salesforce1 Mobile App and Lightning UI. This can keep a track record of how every individual is interacting with their app and make actionable decisions using the collected data, eventually heightening the user engagement.
  • Enhanced compliance: Event Monitoring allows enterprises to keep an eye on how the business-sensitive data is being accessed and used across the company.
  • The extra shield- User Login!: One of the 15 in-built dashboards is User Login where you can recognize and resolve deviant behavior. This will graphically present the login patterns (through IP address and also the browser type). With access to information about high number of failed trials or logins, you can check into the situation.
  • Quicker and stronger case resolution: Since your company will have track of all the steps every user has taken through the apps, you will be able to trace any issues and troubleshoot the problems easily and swiftly.

You can set up the Event Monitoring Wave App through wizard where you can select the datasets you wish to load. Select the number of days you want to store data from every data-set in the Wave. Those who have been part of the Admin Analytics pilot previously should ensure that they have removed any previous instances of the Event Monitoring Wave App and build fresh editions of the release. You can check out the Event Monitoring Wave App in greater detail on the Salesforce release notes!


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Author : Sahana Rajan Date : 20 Sep 2016