Customer Relationship Management (CRM) Systems help companies to manage their relationships and interactions with both existing and prospective clients. But rarely do companies make use of their CRM to achieve…
CRM
How CRMs can help redesign Higher Education Recruitment & Admissions
During these times of pandemic crisis, student recruitment for higher education across the globe has been hit hard. According to a survey by Quacquarelli Symonds (QS), a leading organization that…
How to Maintain Customer Relationships While Working Remotely
One in three consumers will walk away from a brand they love after just one bad experience. – Future of CX report, PwC Why CX Matters Yes, every business today…
Microsoft Dynamics 365 CRM is a CRM software package from Microsoft. It forms part of the product line of ERP and CRM applications that Microsoft introduced in 2016. CRM (Customer…
The rule that Customer Relationship Management (CRM) software is for large enterprises no longer applies today. 91% of companies with at least 11 employees are currently using some type of…
It is everyone’s dream to work in a domain where the demand is high, the pay lucrative and the choices widespread. A career in Dynamics CRM is one career path…
How to set Calculated and Roll up fields in MS Dynamics CRM?
Calculated Fields In Microsoft Dynamics CRM, Calculated Fields help you to perform manual calculations used in your business processes. For example, if you have a few fields and you need…
Digital Evolution: The Four-Stage Theory of Digital Transformation
Letting the digital seep through every process (ranging from designing products to marketing) is one of the top priorities for every organization today. Digitally capacitating an organization is a gradual…
This blog post takes you on a guided tour of the Service Level Agreements (SLA) and Queues in Dynamics CRM. Service Level Agreements (SLAs) Service Level Agreements offer an easy…
SAP (Systems, Applications and Products) is the fourth largest software company in the world. SAP was initially dedicated…