Apple’s WWDC conference that kick started on June 5, 2017, has witnessed a host of major updates. Before we get to know the most exciting and biggest announcement-the HomePod- let…
Artificial Intelligence
Coveo for Salesforce and the changing nature of Search
Today’s customers, be it external or internal, are hard-pressed to process relevant insights from the tons of information at their disposal. However, they also prefer self-service. Rather than take the…
There is a marked difference in this year’s Google I/O developer’s conference that is held at the Shoreline Amphitheatre in Mountain View, California. This time the focus of the three…
Software Companies Riding the Wave of Artificial Intelligence
The shift in Microsoft’s focus from hardware to its cloud business and software has definitely increased its revenue. Microsoft saw a revenue rise of 47 per cent in the last…
Salesforce and IBM partner to leverage Artificial Intelligence
Salesforce and IBM announce a strategic global partnership aimed to jointly deliver Artificial Intelligence (AI) solutions. This AI partnership is designed to influence the way companies make decisions smarter and…
It’s like waiting for the release of that chartbuster movie. One look at the star cast and you know it is going to be a hit! Similarly, when it comes…
Salesforce is giving an AI makeover to its customer service platform- Service Cloud by introducing Einstein to it. Salesforce rolled out Service Cloud Einstein this week, which is an enhanced…
Top 5 Roadblocks in the Way of the AI Empowered Community Cloud
Artificial Intelligence (AI) powered technologies are a rage now. AI works in the background, applying software algorithms on big data to replicate a part of human cognitive abilities. A case…
How Artificial Intelligence will transform CRM in 2017
Over the last few years, technology scientists proved that intelligence, far from being only confined to human brains, was in some senses, better implemented in machines. Artificial intelligence has come…
The difference between machine learning and artificial intelligence
Artificial Intelligence (AI) has entered our daily lives like never before and we are yet to unravel the many other ways in which it could flourish. Spanning speech recognition, virtual…