MS Dynamics

Dynamics 365 was a game changer in the CRM-ERP market by unifying the two into one solution that was packed with powerful analytical features. Being cloud-first, mobile-first makes it everyone’s…

When Microsoft launched Dynamics 365 in November 2016, the cloud-based intelligent business solution sought to eliminate the silos within customer relationship management (CRM) and enterprise resource planning (ERP) in organizations.…

Microsoft Dynamics 365 AI suite takes shape at UG Summit 2018  The Microsoft Dynamics 365 AI Suite is proof that the Dynamics 365 brand wants to bring in AI to…

A satisfied customer is the end goal every department in every organization works in tandem towards. What helps is the right kind of quality data that is collected through your…

The business process flow feature in a Customer Relationship Management (CRM) helps the user to understand the various stages associated with the business and the vital information that is captured…

The winds of change spare no one. Every enterprise is in the process of some transition or other, trying to cope with a highly fluid business environment, characterized by fast-paced…

Have you ever been in a scenario where you wanted to search immediately for a “Client/Customer” during a call or even a phrase without being sure of which entity (accounts,…

For every business user data security is the first concern while purchasing a new software for business. MS Dynamics CRM is a software application which is designed keeping such concerns…

The banking industry has not had it easy – there has been decline in profit growth, asset quality continues to be stressed, and the increased capital for demand regularly clashes…

The rapid proliferation and adoption of social media has steadily led to the need for customer engagement on social media platforms. The customer relationship life cycle has undergone a transformation…